Trabajos de business planning analyst en heredia Julio 2025

Financial Analyst, FinOps AP Retail - Bachelor's degree or above in finance, accounting or related field - 3+ years of Accounts Receivable or Account Payable experience - 2+ years of applying key financial performance indicators (KPIs) to analyses experience - Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills - Experience using data to influence business decisions - Languages required: Spanish, English and Portuguese , We are looking for an Financial Analyst to join our AP Retail Team focusing on invoice troubleshooting, payment inquires, high complex vendor accounts reconciliation, case monitoring, inboxes management, provide trainings to internal and external customers and drive AP process improvements. The ideal candidate thrives in a fast-paced environment, has excellent problem-solving and analytical skills and is always driving for solutions without compromising accuracy. The candidate needs to have excellent prioritization, communication and organization skills and is able to work as a team while keeping the highest levels of controllership and Customer Obsession As a Financial Analyst for AP Retail, you will dive deep into the system to understand accounts payable process, reconciliation and invoice data analysis and classification per business needs, in order to identify payable issues and root causes. You will play a key part in understanding, analyzing and improving the different reasons behind an invoice or payment failure and support to build a robust logic to identify areas of improvement as well as prevention. Key job responsibilities \tIdentify root causes for problems and leads initiatives to fix them, emphasizing follow-up, communicating opportunities, and agreeing on action plans. \tReconcile and monitor vendor accounts with high complexity to resolve account statement discrepancies. \tCase resolution according the KPIs to achieve the company goals \tWork closely with finance operations teams in different locations for timely transaction processing \tInvoice ingestion of exceptional cases \tSupport organizational/operational projects, - 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner..
24 Diciembre 2024 - - amazon.jobs Heredia

Jr Accounts Payable Analyst, FinOps AP Retail 1-3 years of experience in Shared Services or Accounts Payable Fluency in Spanish, English and Portuguese (verbal and written) Excellent written communication skills Proficiency in Microsoft Office suite (Outlook, Word, Excel) or equivalent productivity software , We are looking for an Accounts Payable Analyst to join our AP Retail Team focusing on invoice troubleshooting, payment inquires, mid to high complex vendor accounts reconciliation, case monitoring, tickets resolution, inboxes management. The ideal candidate thrives in a fast-paced environment, has excellent problem-solving and analytical skills and is always driving for solutions without compromising accuracy. The candidate needs to have excellent prioritization, communication and organization skills and is able to work as a team while keeping the highest levels of controllership and Customer Obsession As an Accounts Payable Analyst for AP Retail, you will dive deep into the system to understand accounts payable process, reconciliation and invoice data analysis and classification per business needs, in order to identify payable issues and root causes. You will play a key part in understanding, analyzing and improving the different reasons behind an invoice or payment failure and support to build a robust logic to identify areas of improvement as well as prevention Key job responsibilities \tIdentify root causes for problems and leads initiatives to fix them, emphasizing follow-up, communicating opportunities, and agreeing on action plans. \tReconcile and monitor vendor accounts with high complexity to resolve account statement discrepancies. \tCase resolution according the KPIs to achieve the company goals \tWork closely with finance operations teams in different locations for timely transaction processing \tInvoice ingestion of exceptional cases \tSupport organizational/operational projects, Current student or recently completed B.Com degree with Accounting specialization Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner..
24 Diciembre 2024 - - amazon.jobs Heredia

Accounts Receivable Sr. Financial Analyst - NAM, AWS NAM - 2+ years of finance experience - 2+ years of Accounts Receivable or Account Payable experience - 2+ years of applying key financial performance indicators (KPIs) to analyses experience - Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills - Experience using data to influence business decisions - Experience in corporate finance including budgeting/planning, forecasting and reporting , · Full cycle of accounts receivable past due balances, including: research, analysis and calling customers to perform collection activities. · Reconciling AR account(s) to the general ledger · Managing and resolving invoice discrepancies to ensure timely and accurate receivables. · Managing internal and external Accounts receivable inquiries. · Maintain Customer relationships by responding timely and accurately to both internal (company) and external (customer directly) questions and requests for information. · Creating and implementing standard operating procedures and process workflows. · Collaborating with the Global Finance Operations team and internal business partners in the US, CA, LATAM and new Geo launches. · Timely publish report via weekly metrics and provide status updates on projects · Participate in operational excellence activities, analyze processes, recommend improvements and manage all internal controls on documents. Key job responsibilities . Responsible on following standard operating procedures (SOP) and process workflows. . Engage with different teams across multiple geographies in order to understand best practices and potentially replicate them. . Be a main POC across AR Team that enables proper conflict resolution and critical thinking. . Think Big by expediting delinquent balances resolution from assigned AR Portfolio as the same time of detecting root cause for main road blockers. . Constantly look for diverse angles and perspectives to mitigate operational risk but also deliver process optimization. A day in the life You will review your assigned AR accounts portfolio in order to resolve discrepancies as well as prioritize issues resolution by Deep Diving across common issues, unapplied payments, late payment trends, and other problems. You will Think Big by designing strategic plans that allow you to remove road blockers and be able to provide solutions to the main Top Offenders of your AR portfolio. Also, You will be able to determine the right moment when management support is required for critical and high risk accounts resolution. Emails, conference calls and meetings are expected as you resolve customer issues on daily basis. About the team We are the FinOps Accounts Receivable Team. Our operation covers several business units such as AWS and Non AWS. We partner with both internal and external customers located in across the globe to deliver a high quality E2E process. Our top mission is to partner with our customers to ensure a world wide service while maintaining a healthy and balanced portfolio . We offer extensive and unique experiences since we have a global model that empowers us to carry out our AR daily tasks under the best quality and efficiency standards., - 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner..
18 Diciembre 2024 - - amazon.jobs Heredia

Accounts Payable Analyst, FinOps AP Retail 1-3 years of experience in Shared Services or Accounts Payable Proficiency in Microsoft Office suite (Outlook, Word, Excel) or equivalent productivity software Excellent written communication skills Fluency in both Spanish and English (verbal and written) , We are looking for an Accounts Payable Analyst to join our AP Retail Team focusing on invoice troubleshooting, payment inquires, mid to high complex vendor accounts reconciliation, case monitoring, tickets resolution, inboxes management. The ideal candidate thrives in a fast-paced environment, has excellent problem-solving and analytical skills and is always driving for solutions without compromising accuracy. The candidate needs to have excellent prioritization, communication and organization skills and is able to work as a team while keeping the highest levels of controllership and Customer Obsession As an Accounts Payable Analyst for AP Retail, you will dive deep into the system to understand accounts payable process, reconciliation and invoice data analysis and classification per business needs, in order to identify payable issues and root causes. You will play a key part in understanding, analyzing and improving the different reasons behind an invoice or payment failure and support to build a robust logic to identify areas of improvement as well as prevention Key job responsibilities \tIdentify root causes for problems and leads initiatives to fix them, emphasizing follow-up, communicating opportunities, and agreeing on action plans. \tReconcile and monitor vendor accounts with high complexity to resolve account statement discrepancies. \tCase resolution according the KPIs to achieve the company goals \tWork closely with finance operations teams in different locations for timely transaction processing \tInvoice ingestion of exceptional cases \tSupport organizational/operational projects, Current student or recently completed B.Com degree with Accounting specialization Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner..
18 Diciembre 2024 - - amazon.jobs Heredia

Jr Accounts Payable Analyst, FinOps Payments Team - 1-3 years of experience in Shared Services or Accounts Payable - Proficiency in Microsoft Office suite (Outlook, Word, Excel) or equivalent productivity software - Excellent written communication skills - Fluency in both Spanish and English (verbal and written) , We are looking for a Finance Specialist to join our Americas AP Payments Team focusing payments monitoring, manual wires execution, checks printing process, payment inquiries attendance, failed payments resolution. The ideal candidate thrives in a fast-paced environment, has excellent problem-solving and analytical skills and is always driving for solutions, without compromising accuracy. The candidate needs to have excellent prioritization, communication and organization skills and is able to work independently. As a Finance Specialist for Americas AP Payments, you will dive deep into the system to understand payments process, bank information and invoice data and classification per business needs, in order to identify payment issues and root causes. You will play a key part in understanding, analyzing and improving the different reasons behind a payment failure and support to build a robust logic to identify areas of improvement as well as prevention on future issues. Key job responsibilities Perform root cause analyses on vendor and invoice level. Identify, analyze and resolve issues related to payment failures, delays or variances. Support creating a robust detection process by improving the different input reports and look for ways to automate process steps. Support bank traces, payment inquiries investigations with data analyses and reporting. Contribute to metrics and reporting. Drive process standardization by documenting and auditing different process steps. Interaction with internal stakeholders, vendor managers, financial communication partners, business partners. Look for ways to automate processes. Support with analytical work (reports, queries, investigation on tools and system – how can we utilize other input). Execute audits, deep dives, and special projects in a timely manner while communicating recommendations and findings to management and other stakeholders. Conduct deep dives, walkthroughs and quality reviews of evidence to resolve complex problems. The role is based in Heredia, Costa Rica., - Current student or recently completed B.Com degree with Accounting specialization Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner..
18 Diciembre 2024 - - amazon.jobs Heredia

Financial Analyst , GFS FP\u0026A - Bachelor's degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications , Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company \u0026 to build a place where people can come to find and discover anything they might want to buy online. Amazon's Finance (GFS) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. GFS is seeking a Financial Analyst to support our team. The successful candidate will perform promotions and Contra-COGS agreement review process meeting and exceeding our customers' expectations. The role will work with retail finance, central accounting and operations team globally. The financial analyst will be responsible to support the promotions and Contra-COGS agreement review processes across Amazon businesses for United States of America, Canada, Brazil and Mexico. The key goal for this role is to deliver robust and high accuracy in the promotions and contra-COGS agreement review work. The role will require an individual who has an eye for details and is good at communicating across functional teams. This role will also support reporting and MEC activities for Stores business. Business Responsibilities Perform daily operations, become the expert in reviewing C-COGS agreements and Promotions. Answer email to customer and communicate issues and/or areas for improvement to manager Ensure SLA is met, analyze and improve ongoing business results. Deliver productivity identifying opportunities to do things better. Ensure procedures are documented., - 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner..
17 Diciembre 2024 - - amazon.jobs Heredia

AR Financial Analyst (L3), CDO 3+ years of Accounts Receivable (AR) experience 2+ years of applying key financial performance indicators (KPIs) to analyses experience Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills Experience using data to influence business decisions Excellent in communication skills – written/verbal, internal/external , Amazon's Finance Operations department seeks a Financial Analyst to support Accounts Receivable for LATAM/US countries. This person will be responsible for the following: · Full cycle of accounts receivable past due balances, including: research, analysis and calling customers to perform collection activities. · Reconciling AR account(s) to the general ledger · Managing and resolving invoice discrepancies to ensure timely and accurate receivables. · Managing internal and external Accounts receivable inquiries. · Maintain Customer relationships by responding timely and accurately to both internal (company) and external (customer directly) questions and requests for information. · Creating and implementing standard operating procedures and process workflows. · Collaborating with the Global Finance Operations team and internal business partners in the US, CA,LATAM and new Geo launches. · Timely publish report via weekly metrics and provide status updates on projects · Participate in operational excellence activities Analyze processes, recommend improvements for same and manage all internal controls on documents Key job responsibilities You build financial and operational reports that inform business decision-making with basic understanding of general financial concepts specific to your area. You dive deep to ensure completeness and accuracy, with the support of peers and managers. You deliver results with targeted financial and operational ad-hoc analysis and models. You draw conclusions from data, review with your manager or senior members of your team, and with this information help make recommendations to the business. You understand financial and business KPIs and apply them in your analysis. You have general understanding and application of finance tools, systems and software. You extract data and cross-check it against other published sources to ensure accuracy and completeness, insisting on the highest standards. You are learning to understand differences between data sources, bridge gaps, and explain them to your stakeholders. You identify, investigate, and correct data discrepancies and promptly escalate more complex issues that you cannot efficiently tackle yourself. You understand and apply basic rules, policies, systems, and procedures that pertain to financial statements and Amazon policies. You understand how to identify basic control risks and evaluate impact using an established framework. You implement and operate controls as assigned and measure effectiveness. You escalate ineffective controls for review and propose improvements. You continuously learn about business risks, financial, and tax-related regulation, compliance, and controls. You own part or full projects with oversight and direction provided by your manager or senior members of your team. You readily communicate issues and conflicts by focusing on prioritizing your workload, leveraging input from your manager when required. You demonstrate bias for action, contribute to establishing deadlines and completing tasks on time. You are learning to understand the difference between busy work and addressing areas that are important or urgent, with inputs from manager or senior members of the team. You are learning to make conscious decisions with your time management to yield a greater return on investment for your time, attention, and energy. You are learning to create structure and order with limited project scope into actionable steps. You have limited tactical decision-making within the scope of your assigned tasks and responsibilities. You address asks from stakeholders (e.g., business owners) in a timely and comprehensive manner. You seek opportunities to learn about the financial tools and platforms. You participate in continuous improvement projects in your team to scale and improve controllership with measurable results. You help solve basic issues and automate processes that reduce defects and improve overall process performance and you implement solutions to resolve those issues. You create SOPs and other process documentation to support knowledge transfer and new hire onboarding. You are an active member of the Finance, Amazon and broader communities. You are curious; continuously learning, seeking mentors, and sharing knowledge with your team members. You document best practices and seek out mechanisms to share knowledge with the Finance community. You offer support to and participate in Finance community events (e.g., professional development or community engagement). You contribute an inclusive and diverse work environment with your team. A day in the life Roles and Responsibilities: · Full cycle of accounts receivable past due balances, including: research, analysis and calling customers. · Reconciling AR account(s) to the general ledger. · Managing and resolving invoice discrepancies to ensure timely and accurate receivables. · Managing internal and external Accounts receivable inquiries. · Maintain Customer relationships by responding timely and accurately to both internal (company) and external (vendor directly) questions and requests for information. · Creating and implementing standard operating procedures and process workflows. · Collaborating with the Global Finance Operations team and internal business partners in the US,CA,Latam countries and new Geo launches. · Timely publish report via weekly metrics and provide status updates on projects. · Participate in operational excellence activities. · Analyze processes, recommend improvements for same and manage all internal controls on documents. · Metrics review and analysis. Visit our Internal Candidate Resource on My HR for fast answers to frequently asked questions (FAQs) from pre-application to pre-offer stages of the internal transfer process., 3+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner..
06 Diciembre 2024 - - amazon.jobs Heredia

Program Manager, Finance Operations, Accounting \u0026 Analysis (FOAA) - 3+ years of tax, finance or a related analytical field experience - 4+ years of Accounts Receivable or Account Payable experience - 4+ years of applying key financial performance indicators (KPIs) to analyses experience - 4+ years of creating process improvements with automation and analysis experience - 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience - Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience - Six Sigma Black Belt - Experience with advanced use of SQL for data mining and business intelligence - Experience as a lean sensei, or experience working as a Quality Assurance Engineer , Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company \u0026 to build a place where people can come to find and discover anything they might want to buy online. Amazon's Finance Operations, Accounting \u0026 Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Program manager to support project requirements and implementation in FOAA Program Management Organization (PMO). FOAA PMO drives scale and productivity for FOAA by optimizing and automating processes. The key inputs driven by PMO team are i) Driving large scale automation programs by partnering with Amazon Tech teams, Accounting, Finance Operations (FinOps) and FOAA users, ii) Accelerating business process re-engineering and lean six sigma culture in FOAA to transform FOAA processes by driving efficiencies and controllership and iii) Streamlining FOAA engagement with external teams to ensure project and change management initiatives are optimized for FOAA. In this role, you will develop and drive transformational financial initiatives along with a cross-functional team of senior financial analysts, business intelligence engineers, and process/project managers. You will have opportunities to solve significant business problems through process re-engineering and innovative technology. You will also work on strategic projects to define and create brand new processes that have not done before. You will work with exceptionally talented, bright, and driven people who believe partnership is critical to customer success. This is a chance to work hard driving financial transformation activities across FOAA's locations in Costa Rica, China, India and the US. The successful candidate must be able to perform dive deep analytics on existing processes, identify re-engineering activities, and drive enterprise level new technology delivery. The successful candidate will have shown experience in past roles influencing business owners and supporting decision making in rapidly evolving environments. The role requires a self-starter with the ability to be both strategic and analytical in their support of new initiatives. The candidate must have the aptitude to incorporate new approaches and methodologies that are grounded in data-based recommendations. This role also has regular interaction with senior leaders and therefore requires good interpersonal and communication skills., - 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience - MBA, or CPA - Knowledge of Tableau - Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards).
29 Noviembre 2024 - - amazon.jobs Heredia

Accounts Receivable Financial Disputes Analyst, CDO Accounts Receivable - 3+ years of Accounts Receivable or Account Payable experience - 2+ years of applying key financial performance indicators (KPIs) to analyses experience - Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills - Experience using data to influence business decisions - Experience problem solving and root cause analysis , Amazon's Finance Operations department seeks a Financial Analyst to support Accounts Receivable for LATAM/US countries. This person will be responsible for the following: · Full cycle of accounts receivable past due balances, including: research, analysis and calling customers to perform collection activities. · Reconciling AR account(s) to the general ledger · Managing and resolving invoice discrepancies to ensure timely and accurate receivables. · Managing internal and external Accounts receivable inquiries. · Maintain Customer relationships by responding timely and accurately to both internal (company) and external (customer directly) questions and requests for information. · Creating and implementing standard operating procedures and process workflows. · Collaborating with the Global Finance Operations team and internal business partners in the US, CA,LATAM and new Geo launches. · Timely publish report via weekly metrics and provide status updates on projects · Participate in operational excellence activities Analyze processes, recommend improvements for same and manage all internal controls on documents Key job responsibilities You build financial and operational reports that inform business decision-making with basic understanding of general financial concepts specific to your area. You dive deep to ensure completeness and accuracy, with the support of peers and managers. You deliver results with targeted financial and operational ad-hoc analysis and models. You draw conclusions from data, review with your manager or senior members of your team, and with this information help make recommendations to the business. You understand financial and business KPIs and apply them in your analysis. You have general understanding and application of finance tools, systems and software. You extract data and cross-check it against other published sources to ensure accuracy and completeness, insisting on the highest standards. You are learning to understand differences between data sources, bridge gaps, and explain them to your stakeholders. You identify, investigate, and correct data discrepancies and promptly escalate more complex issues that you cannot efficiently tackle yourself. You understand and apply basic rules, policies, systems, and procedures that pertain to financial statements and Amazon policies. You understand how to identify basic control risks and evaluate impact using an established framework. You implement and operate controls as assigned and measure effectiveness. You escalate ineffective controls for review and propose improvements. You continuously learn about business risks, financial, and tax-related regulation, compliance, and controls. You own part or full projects with oversight and direction provided by your manager or senior members of your team. You readily communicate issues and conflicts by focusing on prioritizing your workload, leveraging input from your manager when required. You demonstrate bias for action, contribute to establishing deadlines and completing tasks on time. You are learning to understand the difference between busy work and addressing areas that are important or urgent, with inputs from manager or senior members of the team. You are learning to make conscious decisions with your time management to yield a greater return on investment for your time, attention, and energy. You are learning to create structure and order with limited project scope into actionable steps. You have limited tactical decision-making within the scope of your assigned tasks and responsibilities. You address asks from stakeholders (e.g., business owners) in a timely and comprehensive manner. You seek opportunities to learn about the financial tools and platforms. You participate in continuous improvement projects in your team to scale and improve controllership with measurable results. You help solve basic issues and automate processes that reduce defects and improve overall process performance and you implement solutions to resolve those issues. You create SOPs and other process documentation to support knowledge transfer and new hire onboarding. You are an active member of the Finance, Amazon and broader communities. You are curious; continuously learning, seeking mentors, and sharing knowledge with your team members. You document best practices and seek out mechanisms to share knowledge with the Finance community. You offer support to and participate in Finance community events (e.g., professional development or community engagement). You contribute an inclusive and diverse work environment with your team. Key job responsibilities . Responsible of Accounts Receivable Disputes for Retail channel, including research, deep dives, analysis, managing end to end cash flow process to resolve discrepancies in a timely manner. . Proactively follow up with customer via phone and email to resolve disputes related with billing errors. . . Responsible on following standard operating procedures (SOP) and process workflows. . Engage with different teams across multiple geographies in order to understand best practices and potentially replicate them. . Be a main POC across AR Team that enables proper conflict resolution and critical thinking. . Think Big by expediting delinquent balances resolution from assigned AR Portfolio as the same time of detecting root cause for main road blockers. . Constantly look for diverse angles and perspectives to mitigate operational risk but also deliver process optimization. A day in the life You will review your assigned AR Disputes for Retail channel in order to resolve customer discrepancies, as well as prioritize issues resolution within the SLA, diving deep across common issues, incorrect charges, late payment trends, and other billing problems. You will Think Big by designing strategic plans that allow you to remove road blockers and be able to provide solutions to the main Top Offenders. Also, you will be able to determine the right moment when management support is required for critical and high-risk accounts resolution. Emails, conference calls and meetings are expected as you resolve some issues on daily basis. About the team We are the FinOps Accounts Receivable Team. Our operation covers AWS and Non AWS services including Retail, Studios, Fuse and others. We partner with both internal and external customers located in across the globe to deliver a high quality E2E process. Our top mission is to partner with our customers to ensure a world wide service while maintaining a healthy and balanced portfolio . We offer extensive and unique experiences since we have a global model that empowers us to carry out our AR daily tasks under the best quality and efficiency standards., - 3+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience.
29 Noviembre 2024 - - amazon.jobs Heredia

Sr. Program Manager, Finance Operations, Accounting \u0026 Analysis (FOAA) - 5+ years of tax, finance or a related analytical field experience - 5+ years of multiple finance and accounting roles experience - 6+ years of Accounts Receivable or Account Payable experience - 6+ years of applying key financial performance indicators (KPIs) to analyses experience - 6+ years of building financial and operational reports/data sets that inform business decision-making experience - 6+ years of creating process improvements with automation and analysis experience - 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience - Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience , Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company \u0026 to build a place where people can come to find and discover anything they might want to buy online. Amazon's Finance Operations, Accounting \u0026 Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Sr. Program manager to support project requirements and implementation in FOAA Program Management Organization (PMO). FOAA PMO drives scale and productivity for FOAA by optimizing and automating processes. The key inputs driven by PMO team are i) Driving large scale automation programs by partnering with Amazon Tech teams, Accounting, Finance Operations (FinOps) and FOAA users, ii) Accelerating business process re-engineering and lean six sigma culture in FOAA to transform FOAA processes by driving efficiencies and controllership and iii) Streamlining FOAA engagement with external teams to ensure project and change management initiatives are optimized for FOAA. In this role, you will develop and drive transformational financial initiatives along with a cross-functional team of senior financial analysts, business intelligence engineers, and process/project managers. You will have opportunities to solve significant business problems through process re-engineering and innovative technology. You will also work on strategic projects to define and create brand new processes that have not done before. You will work with exceptionally talented, bright, and driven people who believe partnership is critical to customer success. This is a chance to work hard driving financial transformation activities across FOAA's locations in Costa Rica, China, India and the US. The successful candidate must be able to think strategically, perform dive deep analytics on existing processes, identify re-engineering activities, and drive enterprise level new technology delivery. The successful candidate will have shown experience in past roles influencing business owners and supporting decision making in rapidly evolving environments. The role requires a self-starter with the ability to be both strategic and analytical in their support of new initiatives. The candidate must have the aptitude to incorporate new approaches and methodologies that are grounded in data-based recommendations. This role also has regular interaction with senior leaders and therefore requires good interpersonal and communication skills., - 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Knowledge of SQL/ETL - Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) - Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results.
07 Noviembre 2024 - - amazon.jobs Heredia