Trabajos de customer service en Diciembre 2024

Senior Hardware Engineer , OPD Hardware - Experience in developing functional specifications, design verification plans and functional test procedures - Bachelor's degree in electrical engineering, computer engineering, or equivalent , Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Echo. What will you help us create? The Role: As a Senior Hardware Engineer you will be responsible for the electrical design of consumer electronic products. We are looking for candidates who thrive in a fast paced start-up like environment. In your lead role you will be the owner of all aspects of EE hardware design including, circuit/board design and validation. To be successful you need to be highly motivated and detail oriented while showing highest standards of responsibilities. Key job responsibilities As a Senior Hardware Engineer you will engage with an experienced cross-disciplinary staff to conceive and design innovative consumer products. You will work closely with internal inter-disciplinary teams, and outside partners to drive key aspects of product definition, execution and test. You must be responsive, flexible and able to succeed within an open collaborative peer environment. As part of a system team you will work alongside system integrator and technology focused engineers who are subject matter experts of their fields. You will be responsible for integrating various core features of the product such as mics, speakers, display, cameras, and sensors, improving overall system quality, working with software/product design engineers to optimize product performance, and debugging tough systemic problems. You will be involved in projects from concept through production, gaining exposure to the complete design lifecycle. You will also support engineering builds gaining experience with high volume manufacturing. In this role you will: Be a system EE lead focusing on integration of multiple technologies in the product Work closely with cross-functional hardware, software, and mechanical teams Lead the debugging of design and manufacturing issues related to hardware Design and validate boards Drive system performance validation Travel internationally to support engineering builds if needed, - Master's degree in electrical engineering, computer engineering, or equivalent - Experience working with interdisciplinary teams to execute product design from concept to production - Experience with the project management of technical projects Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $213,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site..
14 Diciembre 2024 - - amazon.jobs Sunnyvale

Cloud Support Associate Intern - Japanese Currently enrolled in a Bachelor degree program with a graduation conferral date between December 2025 and September 2026 Experience or coursework in networking and operating systems Fluency in Japanese and English , This internship is for candidates who are fluent in Japanese. Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. Internship cohort options are: (1) May 19, 2025-August 15, 2025 or (2) June 16, 2025-September 5th, 2025. By applying to this position, your application will be considered for Seattle, WA only Would you like to use the latest cloud computing technologies? As a Cloud Support Associate Intern you will learn to solve critical, highly complex customer problems that may span multiple AWS services and partner with AWS teams to help reproduce and resolve customer issues. Our Cloud Support team provides technical support to our customers across the globe. The Cloud Support Associate Internship is a training program for the Cloud Support Associate role. This is an excellent opportunity to join one of Amazon's technical teams, working with some of the best and brightest engineers, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies. If this sounds exciting to you - come build the future with us! Key job responsibilities Gaining experience with AWS cloud services including EC2, load balancers, and S3 storage solutions Collaborating with AWS engineers and fellow peers to learn about AWS services and practice troubleshooting techniques Applying new skills through customer case simulations, Knowledge of internet fundamentals and cloud computing concepts Experience troubleshooting networks (e.g., TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or similar/related technology) Experience with at least one functional scripting language (e.g., Perl, Python, Ruby, shell scripting) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.83/hr in our lowest geographic market up to $60/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site..
14 Diciembre 2024 - - amazon.jobs Seattle

Visual UX Designer, Device and Services Design Group (DDG) - 3+ years of design experience - 3+ years of delivering design solutions as a UX designer or interaction designer experience - Have an available online portfolio , The Amazon Device and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the CX and UX across the Echo family of devices, Fire TV, Fire Tablets, Alexa Mobile and more. DDG's mission is to conceptualize and bring to life delightful, easy-to-use, and high value experiences for our customers. Our design studio is looking for an exceptional Visual UX Designer to join our Expression Design team. The Expressions Design team elevates our digital experiences by activating all senses including sound, visuals, motion, touch, and haptics; and is driven to improve inclusion and create a meaningful, emotional connection between customers and our products. Key job responsibilities You will be hands on, working alongside a talented team of like-minded visual designers, and have a strong understanding of visual systems and best practices, including layout, color palette, typography, iconography and illustrations. You are at ease visualizing an experience in the abstract, building consensus, and then driving that vision into concise design deliverables. As a tastemaker and visual storyteller, you will advocate for design excellence and help create meaningful, emotional connection between customers and our products., - 2+ years of mass-market consumer web / mobile products experience - Experience working in a collaborative team and working directly with developers for implementation of designs Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site..
13 Diciembre 2024 - - amazon.jobs Seattle

Flight Director, Project Kuiper - Mission Operations, Ground Software - BS degree in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, Computer Science or related discipline. - 3+ years of experience in the Aerospace industry. - 1+ year of prior experience in a spacecraft operations or direct support role. - 1+ years of experience programming with at least one modern language such as C++, C#, Java, Python, Golang, Rust, Matlab - Technical understanding of space system architecture and subsystem functionality , Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. Key job responsibilities As a Flight Director you will own and execute the overall operational success of the mission at a systems level and coordinate between engineering teams across ground and space systems to achieve it. Because of the scale of the mission, you will be focused on driving automation and operational excellence — identifying areas of improvement and initiating changes to improve the productivity of the fleet. You will coordinate and prepare for each launch and on-orbit demonstration, design and conduct operational rehearsals, and drive automation efforts with scalability in mind, ensuring that the constellation functions at peak performance with no manual intervention. You will develop concepts of operation for missions and experiments, lead launch and early operations, develop and perform analysis on system data, and identify areas and mechanisms for further improvement. The ideal candidate will be detail oriented, have strong verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently, and maintain professionalism under pressure. You should have knowledge in space system design and software engineering practices. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life You will work with internal engineering teams to define our operational process. You will identify opportunities to optimize and automate, and work with software and hardware teams to implement. You will be responsible for the operational success of the Kuiper mission. About the team Project Kuiper Ground Software team owns the infrastructure that manages and operates the constellation, providing a stable foundation for the networking team to run customer-facing connectivity service., - Familiarity with all of the following disciplines and demonstrated technical understanding of at least two: - Orbital mechanics and constellation design - Spacecraft guidance, navigation, and control hardware and software - Electrical engineering - Terrestrial and satellite communications systems and networking - Spacecraft structures and mechanisms - Embedded software - Satellite propulsion systems - Data-driven engineering approach and ability assess system performance with statistical analysis - Strong communications skills, ability to work collaboratively in a team environment, and enjoyment of learning and teaching new skills - Demonstrated ability to drive requirements for concepts of operation and space systems - Experience developing, working with, and scaling autonomous space mission operations - Experience working through the software development lifecycle, including requirements development and integrated testing. - Comfortable working with ambiguous problems, assessing risk, reducing uncertainty, and handling the pressure of mission critical operations Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site..
13 Diciembre 2024 - - amazon.jobs Redmond

Sr. Supplier Quality Engineer (Electrical), Project Kuiper - 4+ years of working in mechanical engineering or equivalent experience - Experience with prototyping and implementation , Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Key job responsibilities The ideal candidate is a systems thinker with excellent analytical abilities, strong technical skills, effective written and verbal communication, and most importantly, a passion for developing suppliers to produce high-quality, mission-critical hardware in volume production. We are looking for a Sr. Supplier Quality Engineer (Electrical) who will define data collections and requirements in order to monitor the performance of our PCBA and PCBA supplier base. - Own the development and implementation of data collection methodologies and requirements to monitor and optimize the performance of our PCBA (Printed Circuit Board Assembly) and PCBA supplier base. - Utilize data collection and analytics to inform strategic supplier quality management decisions. - Utilize statistical methods and data analysis techniques to identify trends, patterns, and root causes of quality issues, driving proactive quality improvements and risk mitigation strategies. - Own and lead Kuiper supplier quality management activities including requirements definition, qualification, production process validation, receiving/source inspection, CAPA, metrics reporting, and continuous improvement - Guide product development teams on supplier selection, assessment, audit and development decisions - Partner with manufacturing quality team to build a cohesive Quality System in compliance with AS9100 \u0026 IS09001 - Scale supplier processes and quality systems to reduce defect parts-per-million (DPPM) with increasing volumes - Lead external audit teams - Influence supplier investments to reduce risk and improve delivered quality of components - Establish and monitor supplier mechanisms for verifying production processes remain in control - Work with Kuiper Engineering and Receiving Inspection teams to manage QC inspection \u0026 test frameworks between supplier and in-house facilities - Interface and define data formatting between suppliers and internal Business Intelligence (BI) team. - Analyze and improve supplier quality metrics - Represent Kuiper Supplier Quality in cross-functional initiatives - Travel as needed to accomplish program objectives Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life The Kuiper Supplier Quality team is driven to develop a vendor base capable of scaling aerospace quality to new volume and cost levels in order to meet end customer needs. This position will join the team at an exciting moment with the opportunity to own quality for key categories and contribute to the design of requirements and systems used across the business. We value data driven decision making, a comfort with ambiguity across multiple simultaneous projects, an ability to earn the trust of our key stakeholders, and delivering results without sacrificing integrity. - Participates in product development teams as owner of supplier quality system requirements - Acts with internal customer obsession on behalf of Kuiper production by reducing defect rates and driving root cause analysis - Builds and enforces implementation of the Kuiper Quality System - Serves as the face of Quality for PCBA Electronic Manufacturing Service (EMS) suppliers communicating expectations and resolving issues - Facilitates PCBA quality control as subject matter expert in partnership with receiving and inspection teams - Owns development and automation of business processes impacting quality - Splits time between Amazon facilities and visiting PCBA EMS supplier operations About the team Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship., - Knowledge of SolidWorks simulation or Ansys Finite Element analysis tools - Experience in the design of complex mechanical products and equipment at volume Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site..
13 Diciembre 2024 - - amazon.jobs Redmond

Austin 05 Drug - Customer Service Spec - Full-Time Job Description H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our commu... [...] .
13 Diciembre 2024 - H-E-B - aldaba.com Austin

source_system - 3+ years of maintenance experience on mechanical or electrical equipment - Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.) - Current, active US Government Security Clearance of TS/SCI with Polygraph , AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Engineering Operations Technician (EOT) are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities - Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center - Troubleshoot of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Center Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilize internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies - Drive innovation while reducing operational costs in the facilities - Manipulate small wires and objects Perform the following tasks, with or without reasonable accommodation: - Walk job sites in uneven terrain - Work at heights and from ladders - Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more - Bend or twist the body into unusual positions while working - Push or pull heavy objects into position - Work in noisy environments About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional., aws.team-clearedvets.
13 Diciembre 2024 - - amazon.jobs Jessup

transportation-and-logistics.team-na-operations - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules , Looking for your next challenge? North America Sort Centers (NASC) are experiencing growth and looking for a skilled, highly motivated Technical Program Manager to join the NASC Engineering Team. The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services (ATS) group, linking Fulfillment Centers to the Last Mile. The experience of our customers is dependent on our ability to efficiently execute volume flow through the middle-mile network. Our ideal candidate will have a technical background, be detail driven and have excellent problem solving abilities. They should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship. Key job responsibilities \t Work with key stakeholders to develop a strategy and roadmap that provides compelling capabilities and helps meet our business goals. \t Develop and implement standard operating procedures, performance metrics, and feedback mechanisms \t Own complex planning, resource balancing, and financial modeling for initiatives and programs \t Responsible for the overall development lifecycle of complex projects spanning multiple teams. \t Establish KPIs to track impact of programs, including cost savings, deployment efficiency, and scalability \t Prioritize actions across stakeholders, develop a clear RACI to drive accountability, and ensure focus on the highest value activities \t Partner with leaders and engineers in the NASC Engr organization to deliver new and innovative products to the NASC network \t Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockers Provide requirements and “voice of the customer' feedback to development and support teams About the team NASC Engineering's Product, Analytics and Simulation Team's sole objective is to develop tools for under the roof simulation and optimization, supporting the needs of our internal and external stakeholders. We develop products and tools to evaluate what-if design and operations scenarios for new and existing sort centers to understand their robustness, stability, scalability, and cost-effectiveness. We conceptualize new data science solutions, using optimization and machine learning platforms, to analyze new and existing process, identify and reduce non-value added steps, and increase overall performance and rate. We work by interfacing with various functional teams to test and pilot new hardware/software solutions., {\"normalizedCountryCode\":\"USA\",\"city\":\"New York\",\"countryIso3a\":\"USA\",\"countryIso2a\":\"US\",\"locationNonStemming\":\"United States, NY, New York\",\"coordinates\":\"40.71454,-74.00712\",\"type\":\"ONSITE\",\"normalizedLocation\":\"New York, New York, USA\",\"normalizedCountyName\":\"New York\",\"normalizedCountryName\":\"United States\",\"location\":\"US, NY, New York\",\"region\":\"NY\",\"normalizedStateName\":\"New York\",\"normalizedCityName\":\"New York\",\"buildingCodeList\":[\"JFK27\"]}.
13 Diciembre 2024 - - amazon.jobs Bellevue

Media Sr. Product Manager, LATCANZ Paid Media - 7+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience in technical product management, program management or engineering - Experience in media or marketing data systems, media operations and/or advanced analytics - Experience with media tooling and ad tech across a robust mix of media channels , Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. As a Senior Media Product Manager, you will be responsible for partnering with key internal stakeholders (such as media teams) and external media agencies and data providers to clearly define the current tech / data / product gaps in the marketing campaign lifecycle. You will play a key role in defining the long-term technical product vision supporting functional areas of cross-channel media strategy and planning, buying, marketing operations, campaign reporting and measurement. You will also be responsible for establishing governance, validation and audit exercises of existing solutions. You'll work closely with global teams to develop and evangelize standardized data models, taxonomies and templates that can be applied consistently across the LATCANZ region (LATAM, Canada, Australian and New Zealand), while also capturing local nuances. You will lead the collaboration with regional agency partners to manage data pipelines and identify new sources to continuously enhance our media data. In doing so, you will play a mix of product and program management roles. You will work with media, marketing, strategy and finance owners to gather requirements and distil it into clear working backwards business requirement documents, and manage program aspects such as business reviews and project plans. You'll leverage your strong analytical skills and business acumen to dive deep into the data, uncovering high-impact insights and patterns that can inform product strategies. As a key partner to the media, marketing, strategy and finance teams, you'll build programs to apply these data-driven recommendations to drive measurable improvements in the performance of our ATL media investments. Your vision and leadership will be instrumental in creating a virtuous cycle where insights lead to better planning, which then generates even more impactful results and learnings. The successful candidate has strong organization and influencing skills, uses data to guide their decision making, and operates from a solid foundational anchor in media metrics and data sets. They are comfortable working autonomously, yet effective at partnering cross-functionally and across regions with internal and external partner teams. Key job responsibilities * Work closely with leadership and cross-functional and cross-line business teams to identify customer needs, develop and deliver innovative products and services that enable streamlined marketing planning and optimization at scale. * Work with technical and non-technical stakeholders to understand and improve marketing product and tech capabilities and scalability. * Develop and implement data governance processes to ensure media data quality and consistency. * Serve as single point of contact for change management and process optimization solutions across data governance and automation with internal measurement and agency tech teams. * Support development and regionally nuanced adaptations for business and technical process requirements and success criteria to power engineering, science and business intelligence teams who create best-in-class solutions for customers. * Manage bottlenecks, provide escalation, anticipate and balance business needs versus technical constraints to maximize business benefit. * Establish and govern adherence to high quality .data management solutions through reoccurring validation exercises and tech gaps audits. * Develop and manage intake system for adaptation requests from internal and external stakeholders and evaluate prioritization matrix for future program improvements. * Conduct advanced data analysis to uncover insights that can optimize product and planning. * Foster a data-driven culture and continuously enhance our media measurement capabilities. A day in the life As Snr Media PM, you begin by reviewing any overnight updates or escalations. You then join a daily standup with your regional product and engineering counterparts to discuss ongoing projects, blockers, and new requests. After, you dive into data quality audits and prioritize feature requests from cross-functional teams. Translating business needs into technical requirements is crucial, so you hold working sessions with subject matter experts. Over lunch with marketing and media managers, you learn about planned investment shifts, making a mental note to adjust our roadmap. In the afternoon, you might join a governance review with our global partners. Together, you'll scrutinize the data pipelines, discuss new vendor integrations, and establish clear ownership for data quality control points. About the team Prime Video team is focused on one mission: to give consumers the world's best-in-class digital video customer experience. To achieve this mission, LATCANZ paid media team works to find effective, efficient and scalable ways to connect the audiences of Latin America, Canada, Australia and New Zealand with the content they will enjoy, showcasing our vast catalog in the right moment, to the right person and with the right content., - Experience working across functional teams and senior stakeholders - Experience in using analytical tools, such as Tableau, Qlikview, QuickSight - Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time - Experience with automation, processing, and management of large, complex datasets - Proven expertise in media measurement, including advanced techniques like Marketing Mix Modeling - Bachelor's degree in a quantitative field like Analytics, Computer Science or Business - Demonstrated track record of driving process improvements and innovations in a fast-paced, global environment - Experience with media tooling and ad tech across a robust mix of formats including, but not limited to television, print, digital, mobile and out-of-home in LATAM countries, especially Brazil, Mexico, Argentina, Chile, Colombia and/or Canada, Australia and New Zealand. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner..
13 Diciembre 2024 - - amazon.jobs Miami

Assistant Manager, Ops, RSR Basic Qualifications: - High School or equivalent diploma - 6+ months of leadership experience in a retail, distribution or similar environment - At least 1 year of experience working with computers and Microsoft Office (including outlook, Word, and Excel) - Must be able to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Must be able to work 40 hours/week and overtime as required - Must be able to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays - Must be at least 18 years of age , Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. Our operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. We are looking for motivated, customer-focused individuals who want to join our team as an Assistant Manager. As an Assistant Manager in our Rural Super Rural (RSR) operations, you will: - Lead and engage your team to maintain the highest levels of safety, quality, attendance, and performance - Ensure customer orders are delivered on time and to the right location - Support, mentor, and motivate others - Collaborate with support teams to meet business objectives - Work in a dynamic, fast-paced environment Expected Hours \u0026 Environment: - This position requires open flexibility to work 10-hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need. - Expect to work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments). - Expect to lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs IMPORTANT INFORMATION: - This position is fully onsite at an RSR delivery station and is NOT remote. - This position requires in-role training at an operating site which will be 4+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. Key job responsibilities - Support, mentor, and motivate others - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives About the team Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. Rural Super Rural (RSR) is a subset of R2L, dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote areas. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer's faces. Come build the future with us!, Preferred Qualifications: - Experience managing a team of 10+ employees or 1+ year of experience directly managing others - Experience with process improvements (Lean Six Sigma and/or Kaizen) - Excellent customer service, communication, and interpersonal skills - A Bachelor's Degree in Engineering, Operations, Supply Chain/Logistics, or a related field Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner..
13 Diciembre 2024 - - amazon.jobs Price